Your privacy matters to us. This Privacy Policy explains exactly what personal data openph collects from Filipino players, how we use it, who we share it with, and how we keep it safe — in plain, straightforward English.
Every piece of data you transmit to openph — from your login credentials to your GCash transaction details — is protected by industry-standard 256-bit SSL encryption. Your personal information is never transmitted in plain text, keeping your openph account and your ₱ balance secure at all times.
openph only collects the personal data that is strictly necessary to operate your account, comply with PAGCOR regulations, and process your transactions in Philippine Pesos. We do not collect data we don't need, and we don't keep it longer than required by law or our legitimate business purposes.
openph does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the openph platform, comply with Philippine legal obligations, and provide you with a better gaming experience. Full stop.
As a Filipino player, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173), including the right to access, correct, and request deletion of your personal data. openph respects and upholds these rights. Contact our Data Protection Officer to exercise any of your data rights.
openph uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how the platform is used so we can improve it. We are transparent about what cookies we use and why. You can manage your cookie preferences at any time through your browser settings.
openph operates under the PAGCOR regulatory framework and complies with the Anti-Money Laundering Act (AMLA). This means we are legally required to collect and verify certain identity information and to report suspicious transactions to the Anti-Money Laundering Council (AMLC) where required by law.
openph ("we", "us", "our") is committed to protecting the privacy and personal data of every Filipino player who uses the openph platform at https://openph.app. This Privacy Policy explains how openph collects, uses, stores, shares, and protects your personal information in connection with your use of our online casino services.
This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). It also reflects our obligations under the PAGCOR regulatory framework and the Anti-Money Laundering Act (AMLA).
By registering an account on openph, accessing the platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the openph platform.
Plain English Summary: We collect your data to run your account, process your GCash and bank transactions, comply with Philippine law, and make openph better. We don't sell your data. You have rights over your data under Philippine law. Read on for the full details.
openph collects personal data from you in the following categories, depending on how you interact with the platform:
| Data Type | Examples |
|---|---|
| Identity Information | Full legal name, date of birth, nationality, gender |
| Contact Information | Email address, mobile number, residential address (city, province) |
| Government ID Data | ID type and number (e.g., PhilSys National ID, SSS, UMID, passport, driver's licence) collected during KYC verification |
| Account Credentials | Username and encrypted password (we never store your password in plain text) |
| Profile Preferences | Language preference, notification settings, responsible gaming limits you have set |
| Data Type | Examples |
|---|---|
| Payment Method Details | GCash account number, Maya (PayMaya) account details, bank account name and number (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), debit card details (masked) |
| Transaction Records | Deposit amounts, withdrawal amounts, transaction dates and times, transaction reference numbers |
| Account Balance History | Running balance in Philippine Pesos (₱ PHP), bonus credit history, wagering activity |
openph records data about your gameplay activity on the platform, including:
When you access the openph platform, we automatically collect certain technical information, including:
We do not collect: Sensitive personal information beyond what is required for KYC and AMLA compliance. We do not collect your biometric data, political opinions, religious beliefs, or health information unless you voluntarily provide such information in a support interaction.
openph uses the personal data we collect for the following purposes:
With your consent, openph may send you promotional communications about new games, bonuses, and special offers available on the platform. You may withdraw your consent to marketing communications at any time by updating your notification preferences in your account settings or by contacting openph support. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before withdrawal.
Under the Data Privacy Act of 2012, openph processes your personal data on the following legal bases:
openph does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
openph engages trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include:
All service providers are contractually required to process your data only on openph's instructions and to maintain appropriate security measures.
openph may disclose your personal data to the following authorities where required by Philippine law:
In the event of a merger, acquisition, or sale of all or part of openph's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
No International Transfers Without Safeguards: openph does not transfer your personal data outside the Philippines without ensuring that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and NPC regulations.
openph retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | Duration of account plus 5 years after closure (AMLA requirement) |
| KYC Documents | 5 years from account closure or last transaction, whichever is later |
| Transaction Records | 5 years from the date of the transaction (AMLA requirement) |
| Gaming Activity Logs | 3 years from the date of the activity |
| Customer Support Records | 3 years from the date of the interaction |
| Self-Exclusion Records | Duration of exclusion plus 5 years |
| Marketing Consent Records | Until consent is withdrawn, plus 1 year |
Upon expiry of the applicable retention period, openph will securely delete or anonymise your personal data in accordance with our data disposal procedures.
openph uses cookies and similar tracking technologies (such as web beacons and local storage) on the platform. Cookies are small text files stored on your device that help us recognise you and remember your preferences.
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the platform to function — keeping you logged in, maintaining your session, and enabling secure transactions. Cannot be disabled. |
| Functional | Remember your preferences such as language settings, responsible gaming limits, and display options. |
| Analytics | Help us understand how players use the platform so we can improve it. Data is aggregated and anonymised where possible. |
| Security | Used to detect and prevent fraud, bot activity, and unauthorised account access. |
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the openph platform — for example, you may be required to log in more frequently. Strictly necessary cookies cannot be disabled as they are essential to the operation of the platform.
Note: openph does not use cookies to serve third-party advertising or to track your activity on other websites outside of the openph platform.
openph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, openph will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
While openph takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying openph immediately if you suspect unauthorised access to your account.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by openph:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. openph will respond to all data rights requests within 15 business days. We may need to verify your identity before processing your request.
Please note: Some data rights requests may be limited where openph is required to retain your data by law — for example, transaction records retained for AMLA compliance cannot be deleted on request. We will always explain the reason if we are unable to fulfil a request in full.
The openph platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gambling. openph does not knowingly collect personal data from individuals under the age of 21.
If openph becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data collected, and return any deposited funds in accordance with applicable regulations.
If you are a parent or guardian and believe that your child under 21 has registered on the openph platform, please contact our Data Protection Officer immediately using the contact details in Section 13.
Gambling is addictive. Know when to stop. openph is committed to protecting minors from gambling harm. Age verification is mandatory for all new accounts. 21+ only. PAGCOR-regulated.
The openph platform may contain links to third-party websites or services — for example, links to payment provider portals such as GCash or Maya when processing a transaction. These third-party sites have their own privacy policies, which are independent of openph's Privacy Policy.
openph is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policy of any third-party site you visit before providing your personal data to that site.
openph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, Philippine law, or PAGCOR regulatory requirements. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Privacy Policy, openph will notify registered players via email or a prominent notice on the platform prior to the changes taking effect. Your continued use of the openph platform following the effective date of any amendment constitutes your acknowledgement of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how openph protects your personal data.
openph has appointed a Data Protection Officer (DPO) in accordance with the Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us through the following channels:
Our DPO will acknowledge your request within 3 business days and provide a substantive response within 15 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
For responsible gaming support, visit our Responsible Gaming page. For full platform terms, see our Terms & Conditions. openph — 21+ only. PAGCOR-regulated. Play responsibly.
Your data is protected. Your transactions are secure. Your privacy is respected. Join Filipino players who trust openph for a safe, PAGCOR-regulated gaming experience. 21+ only.
Gambling is addictive. Know when to stop. | 21+ only | PAGCOR-regulated