At openph, we believe that gaming should always be fun — never a source of stress, financial hardship, or harm. We are committed to providing every Filipino player with the tools, information, and support needed to play safely and within their means.
Set a daily, weekly, or monthly cap on how much you deposit into your openph account. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately and can only be lowered — not raised — without a mandatory cooling-off period. This is one of the most effective tools for keeping your gaming budget in check.
Set a maximum duration for each gaming session on openph. When your session limit is reached, you will be automatically logged out. This helps prevent the kind of extended play sessions that can lead to chasing losses — a common warning sign of problem gambling. You can set session limits from as little as 30 minutes up to several hours.
Enable periodic on-screen pop-up reminders that show you how long you have been playing and how much you have wagered in the current session. Reality checks are a gentle nudge to pause, reflect, and decide whether to continue playing. You choose the interval — every 15 minutes, 30 minutes, or 1 hour — whatever works best for you.
If you feel you need a longer break from gambling, openph's self-exclusion tool allows you to block access to your account for a set period: 30 days, 90 days, 6 months, 1 year, or permanently. During self-exclusion, you cannot log in, deposit, or play. openph will also suppress all marketing communications to you during this period. Contact support to activate self-exclusion.
Not ready for a full self-exclusion but need a short break? A cooling-off period of 24 hours, 48 hours, or 7 days temporarily suspends your openph account without the formality of a full self-exclusion. It's a quick, no-questions-asked way to step back and reset. Your account and balance are preserved and accessible again once the period ends.
Set a maximum amount you are willing to lose in a given period — daily, weekly, or monthly. Once your loss limit is reached, openph will prevent further wagering until the period resets. Like deposit limits, loss limits take effect immediately and can only be lowered without a waiting period. This tool is especially useful for players who want to protect their bankroll during a losing streak.
Philippine law requires all casino-style gambling participants to be at least 21 years of age. openph strictly enforces this requirement. Age verification is mandatory for all new accounts. Any account found to belong to a person under 21 will be immediately suspended and all funds returned.
Gambling is addictive. Know when to stop.
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, and many players don't realise there's an issue until it has already caused significant harm. openph encourages all players to regularly check in with themselves. If you answer "yes" to several of the questions below, it may be time to seek help.
Do you spend more money on gambling than you originally planned or can afford?
Do you find yourself gambling to escape stress, boredom, loneliness, or negative emotions?
Have you tried to cut back on gambling but found it difficult or impossible to stop?
Do you "chase losses" — continuing to gamble in an attempt to win back money you have lost?
Has gambling caused problems in your relationships, work, studies, or finances?
Have you borrowed money, sold possessions, or neglected bills in order to fund gambling?
Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?
Have you hidden your gambling activity from family members, friends, or colleagues?
If you answered "yes" to 3 or more of these questions, we strongly encourage you to use openph's self-exclusion tool and reach out to a professional support service. You are not alone — help is available.
| Tool | How to Activate on openph | Takes Effect |
|---|---|---|
| Deposit Limit | Log in to your openph account → Account Settings → Responsible Gaming → Deposit Limits → Set daily / weekly / monthly amount in ₱ PHP | Immediately (reductions) / 7 days (increases) |
| Loss Limit | Account Settings → Responsible Gaming → Loss Limits → Choose period and enter maximum loss amount in ₱ PHP | Immediately (reductions) / 7 days (increases) |
| Session Time Limit | Account Settings → Responsible Gaming → Session Limits → Select maximum session duration | Immediately at next login |
| Reality Check | Account Settings → Responsible Gaming → Reality Check → Choose reminder interval (15 min / 30 min / 1 hr) | Immediately during active session |
| Cooling-Off Period | Account Settings → Responsible Gaming → Take a Break → Select 24 hrs / 48 hrs / 7 days → Confirm | Immediately — account suspended for chosen period |
| Self-Exclusion | Contact openph Support via live chat or email [email protected] → Request self-exclusion → Choose duration (30 days to permanent) | Within 24 hours of request confirmation |
Need help activating a tool? Our support team is available 24/7 via live chat on the openph platform. We will never try to talk you out of using a responsible gaming tool — your wellbeing always comes first.
openph takes its responsibilities as a PAGCOR-regulated gaming platform seriously. We are not just here to provide entertainment — we are here to make sure that entertainment never comes at the cost of your financial security, mental health, or personal relationships.
Our responsible gaming programme is built around four core principles: Prevention, Detection, Intervention, and Support. We train our customer support team to recognise the signs of problem gambling and to respond with empathy and practical assistance — not judgment.
We also conduct regular reviews of player activity patterns to proactively identify accounts that may be showing signs of problem gambling behaviour. Where we have concerns, we will reach out to the player directly and, where appropriate, apply protective measures to the account.
Gambling is addictive. Know when to stop. This is not just a tagline for openph — it is a principle that guides every decision we make about how our platform is designed and operated. If you are struggling, please use our tools or reach out to our support team today.
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. openph encourages all players who need support to reach out to the following organisations:
PAGCOR operates a responsible gaming programme for players in the Philippines. Contact PAGCOR directly through their official channels for guidance on self-exclusion from all PAGCOR-regulated venues and platforms.
The NCMH provides mental health services across the Philippines, including support for behavioural addictions such as problem gambling. Services are available in Manila and through regional partners nationwide.
Gamblers Anonymous (GA) runs peer support groups for people affected by problem gambling across Metro Manila, Cebu, Davao, and other major cities. GA meetings are free, confidential, and open to anyone who wants to stop gambling.
Our own support team is available 24/7 via live chat on the openph platform. We can help you activate any responsible gaming tool, process a self-exclusion request, or simply talk through your concerns. Contact us at [email protected] — no judgment, just help.
Gaming is more fun when it's safe. Set your limits, use our tools, and enjoy the openph experience the right way. 21+ only. PAGCOR-regulated.
Gambling is addictive. Know when to stop. | 21+ only | PAGCOR-regulated | For support: [email protected]